At AvedLabs India, we strive to provide our customers with high-quality products and exceptional service. This policy outlines the terms for returns and refunds to ensure transparency and customer satisfaction.

1. Eligibility for Returns

  • Items are eligible for return only if they are defective, damaged during shipping, or incorrect.
  • Returns must be initiated within 14 days of receiving the product.
  • The product must be unused, in its original packaging, and include all accompanying items such as manuals and accessories.

2. Non-Returnable Items

We do not accept returns for:

  • Products damaged due to misuse or improper handling.
  • Items purchased during clearance sales or marked as non-returnable.
  • Personalized or custom-made products.

3. Return Process

  1. Contact our customer support at [email protected] to initiate the return.
  2. Provide your order details, proof of purchase, and a video of the unboxing process to verify the defect or damage.
  3. Once your return request is approved, we will provide instructions for shipping the item back to us.

4. Refund Process

Refunds will be issued under the following conditions:

  • The returned product has been inspected and approved by our quality team.
  • The refund will be processed using the original payment method within 7-10 business days after approval.
  • Shipping charges are non-refundable unless the return is due to our error (e.g., incorrect or defective product).

5. Exchanges

We do not offer product exchanges. Customers may return eligible items and place a new order for the desired product.

6. Shipping Costs for Returns

Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product. In such cases, we will provide a prepaid shipping label.

7. Important Notes

  • Ensure that the returned item is securely packaged to avoid damage during transit.
  • We recommend using a trackable shipping service for your returns as we are not responsible for lost or undelivered packages.
  • Products returned without prior approval or incomplete documentation may be rejected.

8. Contact Information

If you have any questions or require further assistance, please contact us:

AvedLabs India
B-873, F-1, Subhash Nagar, Budaun Road, Bareilly, Uttar Pradesh – 243001
Phone: 8077834803
Email: [email protected]